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Your Privacy Matters
At Iowa Dental of Grimes, we are committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy explains how we collect, use, and protect information provided through our website Iowa Dental of Grimes and through communications with our dental office.
By using our website or contacting our office, you agree to the terms outlined in this policy.
Information We Collect
Iowa Dental of Grimes may collect personal information when patients interact with our website, contact our office, or schedule appointments.
Information we may collect includes:
- Name
- Phone number
- Email address
- Appointment requests or messages submitted through forms
- Information provided during phone calls or text communication
- Other information voluntarily provided by patients
Patients may also provide information when requesting appointments through Book an Appointment or when contacting our office through Contact us.
How We Use Your Information
Information collected by Iowa Dental of Grimes may be used for the following purposes:
- Scheduling and confirming dental appointments
- Responding to patient inquiries
- Providing requested dental information or services
- Communicating appointment reminders or updates
- Improving the functionality and usability of our website
- Meeting legal and regulatory obligations
Personal information is used only for purposes related to patient care and communication.
SMS Messaging Privacy Policy
Iowa Dental of Grimes may communicate with patients via text message for purposes such as appointment reminders, confirmations, or office updates.
By providing your phone number, you consent to receive text messages from our office.
SMS communication may include:
- Appointment confirmations and reminders
- Follow-up communication after appointments
- Office notifications or scheduling updates
Patients may opt out of receiving SMS messages at any time by replying STOP to a text message or by contacting our office directly.
Important information regarding SMS messaging:
- Message frequency may vary depending on appointment activity
- Message and data rates may apply according to your mobile carrier
- SMS consent is not shared with third parties for marketing purposes
If you have questions regarding SMS communication, you may contact our office at (515) 986-3926.
How We Protect Your Information
Iowa Dental of Grimes takes reasonable measures to safeguard personal information and protect it from unauthorized access, disclosure, or misuse.
Security practices may include:
- Secure website hosting
- Access controls for sensitive information
- Administrative safeguards for patient data
While we strive to protect personal information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Services
Our website may use third-party services to support certain functions such as appointment scheduling, payment processing, or website analytics.
These third-party services may collect limited information necessary to perform their services but are not authorized to use patient information for unrelated purposes.
For example, patients may use our secure ayment portal to submit payments:
Links to Other Websites
Our website may contain links to other websites for informational purposes. Iowa Dental of Grimes is not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
Iowa Dental of Grimes may update this Privacy Policy from time to time. Any updates will be posted on this page and will apply to information collected after the revised policy is published.
Patients are encouraged to review this policy periodically to stay informed about how personal information is protected.
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